Introduction to quality assurance and quality management methods
Before beginning this assignment please view these videos:
Lean Six Sigma for Healthcare Introduction
Six Sigma for Healthcare – A Better Hospital in Five Days
You are attending a general meeting with management to discuss proposed changes in the Quality Assurance program secondary to a “never event” occurring in your organization [you can consider any never event offered by the AHRQ]. After the presentation and during a question and answer period, several nurses indicate that the “never event” occurred because of inadequate staffing. Several surgeons joined the nursing staff in these allegations.
In this module, you also learned about 4 approaches to quality assurance- TQM, CQI, Lean & Six Sigma.
Please support your position with adequate references in a 4-6 page paper (This does not include the title or reference page).
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