University of Virginia BUS BUS MBA 6300 Communicating, Negotiating, and Resolving Conflicts Across Cultures…
Communicating, Negotiating, and Resolving Conflicts Across Cultures, by David C Thomas and Kerr Inkson, lists 11 second-language strategies to improve communication with ESL speakers. The author suggests that culturally intelligent people must adapt their style to harmonize with less-skilled English speakers. Mention a recent personal exchange with an ESL speaker and how we could have used the strategies from pages 91 and 92 to enhance the quality of our communication. For ESL speakers, mention your observations on how these strategies would improve your ability to understand or engage in discussions. Two paragraphs will suffice.
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